TERMS & CONDITIONS
BOOKING & CONFIRMATION
The reservation made on the website can be paid by PayPal, bank transfer or in cash at the pick up point.
In the case of payment by bank transfer, you must send proof of payment to the email payments.madeiraatlantictours.com, so that the reservation can be confirmed.
After the reservation is completed, you will receive a contact from us in order to arrange the pick up time and place.
All reservations require confirmation.
Up to 48 hours before the tour or Levada Walk (full refund, except return fees and booking platform commissions).
If the customer does not show up at the place and at the agreed time, no refunds will be made for the amount paid.
- If for reasons unrelated to The Truth Pearl of the Atlantic Tours and Levadas, LDA, the tour or Levada walk has to be canceled, The Truth Pearl of the Atlantic Tours and Levadas, LDA will propose to the customer an alternative tour or levada walk to reservation made or the refund of the amount paid except for return and reservation fees. We include in this situation, climatic issues, decisions of the authorities, and others as long as they are not directly related to The Truth Pearl of the Atlantic Tours and Levadas, LDA
Professional guide / WiFi / Security Instructions / First-Aid Kit / All insurances in accordance to the Portuguese Law