#Terms & Conditions


  • The reservation made on the website can be paid by PayPal, bank transfer or in cash at the pick up point.

  • In the case of payment by bank transfer, you must send proof of payment to the email payments.madeiraatlantictours.com, so that the reservation can be confirmed.

  • After the reservation is completed, you will receive a contact from us in order to arrange the pick up time and place.

  • All reservations require confirmation.


  • Up to 48 hours before the tour or Levada Walk (full refund, except return fees and booking platform commissions).

  • If the customer does not show up at the place and at the agreed time, no refunds will be made for the amount paid.

  • If for reasons unrelated to The Truth Pearl of the Atlantic Tours and Levadas, LDA, the tour or Levada walk has to be canceled, The Truth Pearl of the Atlantic Tours and Levadas, LDA will propose to the customer an alternative tour or levada walk to reservation made or the refund of the amount paid except for return and reservation fees. We include in this situation, climatic issues, decisions of the authorities, and others as long as they are not directly related to The Truth Pearl of the Atlantic Tours and Levadas, LDA


  • Professional guide / WiFi / Security Instructions / First-Aid Kit / All insurances in accordance to the Portuguese Law 

Are you arriving at Madeira? We will
pick you up from the airport and
take you to the hotel. Get in touch

Another Info

Insurance in all our activities are
according to Portuguese law;

Insurance policy numbers:
204333184 - 204335600 - 64668023;

RNAAT n.º 1350/2017; RNAVT n.º 8322

Payment methods: Paypal, Bank Transfer and Payment on site.

Policies & Terms


Madeira Atlantic Tours

Caminho Municipal TI Clara
9125-170 Caniço - Madeira

Richard Matos - 00351 965 011 453
(Call to national mobile network)

Duarte Nuno - 00351 962 810 207
(Call to national mobile network)

Marco Matos - 00351 962 287 488
(Call to national mobile network)



We are a CLEAN & SAFE Company
Paypal secure payments